Please note that our office time are 6AM – 11:59PM GMT+7, Monday – Sunday.
Your Dummy Ticket will be sent to you as a PDF attachment via email that you provided during the form submission usually within 5 – 60 minutes in our office hours.
After this time it can take from 2 to 5 hours to receive your dummy ticket. We sincerely apologize in advance for any inconvenience this may cause.
If you have not received your onward ticket after this time, please check your Spam folder just in case the email got delivered there instead of your inbox. If you have chosen to receive your dummy ticket later, it will be processed on its scheduled date.
Again, thank you for your trust in our service and we are in constant effort to serve you better. Please feel free to contact us at [email protected] or our live chat if you need any further information.